Support
Bugs, questions about the app, help with your account. We respond within 24-48 hours.
[email protected]
Partnerships
Brands, event organizers, riding communities. Let's talk collaborations.
[email protected]
Press
Reviews, interviews, press kit. We'll respond with assets and data.
[email protected]
What's the right channel?
- You have a bug or the app isn't working: write to [email protected] with your phone model and what happened.
- You want to delete your account: use the page Delete account directly.
- You can't log in: check your email/password first. If you still can't get in, write to support from the email associated with your account.
- Your Premium subscription is having issues: tap this from the app or from the store where you subscribed (App Store / Google Play). If it doesn't resolve, support.
- You want to report content: use the Report button inside the app. That goes straight to moderation.
On social media
You can also find us on social media — for public messages, not for support (support always via email).
Official accounts are published before the launch.
How long do we take?
We're a small team. We do our best to respond within:
- Support: 24-48 business hours.
- Partnerships / press: 3-5 business days.
- Delete account: automatic if you do it from the app or the web. By email, up to 7 business days.
Before you write to us: check out the support page — there's a good chance your question has already been answered there and you can solve it in 30 seconds.